Frequently Asked Questions
What exactly is this?
It's an add-on flap for your CarLux boot liner — not a full liner on its own. The flap extends your existing liner out over the bumper and boot lip, protecting the paint while you load gear, groceries or the dog, then folds neatly back inside the boot when not in use.
How does it attach?
It integrates with your CarLux boot liner using the built-in Velcro and clip-on fasteners — attach or remove in seconds, no tools. It's custom made to match your vehicle's liner, in the same colour and stitching combinations.
How long until I receive my order?
Each liner is made to order at our Sydney warehouse. Please allow up to 14 business days to receive your tracking number, plus Australia Post delivery time. Shipping is free Australia-wide, and Express Post is available for $40 — contact us before checkout to add it.
What colours are available?
Colour and stitching combinations are shown on each product page — including Black with Beige/Red/Blue stitching, Plain Black, Plain Beige, Coffee Brown, Wine Red and Blue. Want to see a real photo of a colour before ordering? Contact us and we'll send one.
Can I return or cancel a custom-made liner?
Because every liner is custom made for your specific vehicle, orders can't be cancelled once production has started (3 business days after ordering). Change-of-mind returns on custom items are subject to our CarLux Returns Policy, including a restocking fee. If your liner arrives damaged or faulty, contact us within 14 days and we'll make it right under our 6-month warranty — none of this limits your rights under Australian Consumer Law.
How do I clean it?
The PU leather surface is waterproof — wipe spills, mud or pet mess with a damp cloth or rinse with water. It stops mud, sand and liquids reaching your carpet.